
Why 72% of First-Time Buyers Never Come Back and the Shopify Retention Math in 2026


The 10 payment gateways worth comparing for UAE Shopify Plus merchants in 2026 are Shopify Payments UAE, Telr, Network International, PayTabs, Tap Payments, Amazon Payment Services, Checkout.com, Stripe UAE, Tabby, and Tamara. Card processing rates for the top card gateways run 1.85 to 2.9 percent plus a small per-transaction fee. BNPL rates run 2.99 to 3.99 percent. Shopify Payments UAE entered early access in 2026 and now offers the cleanest native integration for Shopify Plus merchants. Most UAE Shopify Plus stores in 2026 run three or four gateways together: Shopify Payments or Checkout.com for cards, Tabby and Tamara for BNPL, and PayPal for cross-border shoppers.
The UAE payment gateway landscape looks nothing like it did five years ago. In 2022 most UAE Shopify Plus stores ran Telr or PayTabs for cards plus PayPal for cross-border. In 2026 the picture is more competitive. Shopify Payments launched in the UAE. Stripe entered the market properly. Tabby and Tamara took most of the AOV-eligible BNPL share. Checkout.com became the enterprise default for negotiated rates.
The upside for UAE merchants is real. Lower fees, cleaner Shopify integration, better fraud protection, and more payment method coverage than any previous year. The downside is that picking the right stack is now genuinely complex. Ten meaningful options exist. Each one has category and merchant-size sweet spots.
We have integrated all ten of these gateways for UAE-based Shopify Plus clients between 2022 and 2026. This post compares them on the dimensions that actually matter. Fees. Shopify integration depth. Payment method coverage. Currency support. Fraud tooling. Merchant onboarding time. Support quality. Best-fit merchant profile.
Before the comparison, a quick primer on how the UAE payment landscape has evolved.
Historically the UAE was an "acquirer plus gateway" market. A merchant needed a local bank relationship for the acquiring side (Network International, First Abu Dhabi Bank, Emirates NBD) and a separate payment gateway for the technical integration. That two-part model added complexity and cost.
Modern gateways bundle both the acquirer relationship and the gateway service. Shopify Payments UAE, Stripe, Checkout.com, and Amazon Payment Services all operate as bundled providers. Merchants sign one contract and get one rate card.
Legacy providers like Telr and PayTabs still work in the classic model but have added bundled options over time. Network International offers direct acquiring for larger merchants who want to keep the bank relationship separate.
BNPL sits in its own layer. Tabby and Tamara handle credit and installment plans that the card gateways do not offer. Most UAE Shopify Plus stores run BNPL alongside a card gateway rather than as a replacement.
For UAE merchants selling into GCC or globally, the currency and cross-border piece adds another layer. Some gateways handle AED, SAR, KWD, and USD cleanly on a single account. Others require separate merchant accounts per currency. This is where the comparison gets tactical.
| Gateway | HQ | Standard card rate | BNPL rate | Shopify integration | Best for |
|---|---|---|---|---|---|
| Shopify Payments UAE | Global (Shopify) | ~2.5% + AED 1 | Not available | Native | Most UAE Shopify Plus stores |
| Telr (Small Plan) | UAE | ~2.69% + AED 1 | Not available | Official app | SMB and mid-market |
| Network International | UAE | Negotiated 1.85% to 2.5% | Not available | Third-party bridge | Enterprise |
| PayTabs | Saudi Arabia | ~2.9% + AED 1 | Not available | Official app | GCC-wide DTC |
| Tap Payments | Kuwait | ~2.75% + AED 1 | Not available | Official app | GCC-wide DTC |
| Amazon Payment Services | Egypt (Amazon owned) | ~2.8% + AED 1 | Not available | Official app | Established regional brands |
| Checkout.com | UK (global) | Negotiated 1.8% to 2.5% | Not available | Official app | Enterprise |
| Stripe UAE | US (global) | ~2.9% + AED 1 | Shop Pay Installments not in UAE | Native | Startups and international brands |
| Tabby | UAE | Not applicable | 2.99% to 3.99% + AED 1 to 2 | Official app | BNPL layer |
| Tamara | Saudi Arabia | Not applicable | 2.99% to 3.99% + AED 1 to 2 | Official app | BNPL layer |
All rates are approximate as of mid-2026 and should be verified against each provider's current rate card before finalizing a merchant agreement. Higher-volume merchants routinely negotiate downward from published rates. The rates in the table represent the standard published rate for a mid-market merchant.
Below is the deep-dive on each of the 10 gateways.

Shopify Payments entered early access in the UAE in 2026 and quickly became the default choice for Shopify Plus merchants who qualify. The full breakdown of the launch and eligibility sits in our Shopify Payments UAE early access post.
The pitch is clean. One integration, one rate card, native Shop Pay checkout, and no third-party gateway app to install. Shopify Payments handles the acquirer relationship, the gateway, and the payout to your UAE bank account under one roof.
Fees run around 2.5 percent plus AED 1 per transaction for standard card payments, though the exact rate depends on your Shopify Plus plan level and negotiated volume.
The advantages beyond fees are meaningful. Native Shop Pay accelerated checkout lifts conversion five to fifteen percent in our experience. Fraud protection through Shopify's own Shop Pay Shield adds a layer that third-party gateways charge extra for. Payouts to a UAE bank account run on Shopify's standard payout schedule rather than a separate reconciliation flow.
There are three catches. First, Shop Pay Installments is US-only. UAE merchants still need Tabby or Tamara for BNPL. Second, eligibility criteria for early access are stricter than the mature markets. Not every UAE merchant qualifies yet. Third, Arabic language checkout support is present but may need theme customization for full RTL polish depending on your storefront setup.
For UAE Shopify Plus merchants that qualify, Shopify Payments UAE plus Tabby plus Tamara is the standard stack for 2026.

Telr is one of the oldest UAE-headquartered payment gateways and remains the most widely recognized brand name in the market. Founded in Dubai, the company holds licenses across the UAE, KSA, and India, and processes card transactions for merchants ranging from SMB to enterprise.
Fees on the standard plan run around 2.69 percent plus AED 1 per transaction (Small Plan). Enterprise negotiated rates can push below 2.5 percent for high-volume merchants.
Payment method coverage is one of Telr's strengths. Visa, Mastercard, American Express, JCB, UnionPay, mada, and sadad are all supported through the standard integration. Multi-currency support covers AED, USD, EUR, GBP, SAR, and KWD as native processing currencies.
The Telr Shopify app integrates cleanly. Setup takes under an hour for a merchant with an active Telr account. The 3D Secure 2.0 implementation is solid and the fraud tooling is competitive.
Where Telr fits best is SMB and mid-market UAE stores that want a UAE-native provider with strong local support in Arabic and English. The local support team is a differentiator against global providers whose support hours and language depth do not always match UAE merchant needs.
Where Telr fits less well is very large enterprise merchants who can negotiate below Telr's standard rates with Checkout.com or Network International direct.

Network International is the UAE's largest domestic card acquirer. Merchants who process meaningful volume in AED cards often find that going through Network International directly, either standalone or through a gateway partner, delivers the lowest effective rates in the market.
Negotiated rates typically run 1.85 to 2.5 percent depending on volume and category. Small merchants pay closer to the top of that range. Enterprise merchants above AED 5 million per month in card volume can push below 2 percent regularly.
Network International does not run a standalone Shopify app the way Telr or PayTabs do. Merchants integrate through a gateway partner (Checkout.com, PayTabs, or Telr can all route to Network International as the acquirer) or through a custom integration for enterprise stores. For Shopify Plus stores this typically means routing card processing through Checkout.com or PayTabs with Network International handling the backend acquirer relationship.
The advantage is the rate. The disadvantage is the complexity. Two contracts, two integration points, two reconciliation flows. Only worth it for enterprise merchants where the rate savings compound to meaningful dollars.
Network International also owns direct relationships with major UAE banks (Emirates NBD, FAB, Mashreq, ADCB) which can help with faster payout scheduling and better merchant support for large accounts.

PayTabs is Saudi-founded and now operates as one of the strongest GCC-wide payment gateways. The company handles processing across Saudi Arabia, UAE, Egypt, Jordan, and other regional markets from a single merchant relationship.
Fees on the standard plan run around 2.9 percent plus AED 1 per transaction. Rates in Saudi Arabia through the same PayTabs relationship can differ.
The PayTabs Shopify app is one of the more polished third-party gateway apps in the Shopify App Store. Arabic checkout support is native and RTL rendering handles cleanly out of the box.
Payment method coverage is comprehensive across GCC card networks. Visa, Mastercard, mada, KNET, and STC Pay for Saudi Arabia. AmEx and JCB where available. The company added a hosted checkout option in 2024 that provides Stripe-like elegance for merchants who prefer not to redirect out of Shopify.
PayTabs fits best for UAE Shopify Plus merchants who also sell into Saudi Arabia and other GCC markets. Running one gateway relationship across the region is meaningfully simpler than running separate Telr, Tap Payments, and other regional providers per country.
Where PayTabs fits less well is stores whose customer base is 90 percent UAE only. In that case Telr's local support depth often edges PayTabs on service quality even at similar rates.

Tap Payments is Kuwait-founded and has expanded strongly across the UAE, Saudi Arabia, Bahrain, Oman, and Qatar. The company was acquired by Checkout.com in 2021, which brought global-grade infrastructure to a regional operator.
Fees on the standard plan run around 2.75 percent plus AED 1 per transaction. Enterprise rates negotiate downward.
The Tap Payments Shopify app provides a clean integration with support for Visa, Mastercard, AmEx, mada, KNET, BENEFIT (Bahrain), and OMANNET. Arabic checkout is native and the hosted checkout page renders elegantly on both desktop and mobile.
The GoSell platform that Tap Payments offers as its merchant dashboard is among the strongest in the region. Transaction reporting, dispute management, and settlement views are cleaner and faster than most competitors.
Tap Payments fits best for UAE Shopify Plus merchants selling actively across the broader GCC and looking for one gateway relationship. The Checkout.com backing means the infrastructure is genuinely global-grade even for stores that scale internationally.
Where Tap Payments fits less well is UAE-only stores that do not need the GCC-wide coverage. Simpler UAE-native providers cover the same use case at similar rates.

Amazon Payment Services is the rebranded PayFort. Amazon acquired PayFort in 2017 and rebranded to Amazon Payment Services in 2020. The company operates across UAE, KSA, Egypt, Jordan, and Lebanon as a bundled acquirer and gateway.
Fees run around 2.8 percent plus AED 1 per transaction on the standard plan. Enterprise negotiated rates go lower.
The Amazon Payment Services Shopify app integrates cleanly. Payment method coverage includes all major card networks plus mada, sadad, and the Amazon Pay wallet for consumers who already have Amazon accounts.
The Amazon Pay button on the checkout page can lift conversion for stores whose customer overlap with Amazon customers is high, which in the UAE is significant. This is one differentiator that other gateways cannot match.
Amazon Payment Services fits best for established regional brands with a broad UAE customer base that also skews toward Amazon shoppers. Fashion, electronics, and home categories tend to see the most Amazon Pay conversion uplift.
Where Amazon Payment Services fits less well is boutique or luxury brands where Amazon association is less relevant to the customer decision. A luxury jewellery brand serving high-net-worth UAE shoppers may find the Amazon Pay button conflicts with the brand positioning. See our Shopify for jewellery and luxury brands industry page for the category-specific considerations.

Checkout.com is the enterprise-grade global payment processor headquartered in the UK with a strong UAE presence. The company handles billions of dollars in annual transaction volume across Europe, the Middle East, and Asia.
Negotiated rates typically run 1.8 to 2.5 percent for enterprise merchants depending on volume, category, and card mix. Standard published rates are less transparent than smaller providers because Checkout.com operates on a negotiated basis for most merchants.
The Checkout.com Shopify integration is deep and covers Visa, Mastercard, AmEx, JCB, UnionPay, mada, KNET, plus Apple Pay and Google Pay. The company also owns Tap Payments (see above) which means Checkout.com can offer merchants unified reporting across both platforms for GCC-focused enterprise stores.
Fraud tooling is enterprise-grade. Chargeback protection, tokenization, network tokens, and 3D Secure 2.0 all sit in the standard offering rather than as add-ons.
Checkout.com fits best for UAE Shopify Plus merchants doing more than AED 5 million per month in card volume who can negotiate meaningfully lower rates. It also fits merchants who need global infrastructure to scale beyond the GCC into Europe and other regions.
Where Checkout.com fits less well is SMB merchants below AED 500,000 per month. The onboarding process is slower and the standard rates at that volume tier are similar to smaller providers.

Stripe entered the UAE market properly in 2024 and has been onboarding merchants steadily since. The pitch is Stripe's global infrastructure, developer-friendly integration, and unified rate card across countries.
Fees run around 2.9 percent plus AED 1 per transaction for standard card payments. Higher-volume merchants can negotiate.
Stripe's Shopify integration works through both native Shopify Payments (which is Stripe-powered under the hood in some markets) and direct Stripe integration for merchants who want to run Stripe alongside or instead of Shopify Payments. In the UAE, direct Stripe integration works for select Shopify Plus merchants.
The advantages are Stripe's global reach, developer tooling, and consistent API across markets. Merchants who scale from UAE into Europe or the US can use one Stripe relationship across all regions.
The disadvantages are the higher published rate compared to UAE-native providers, and Stripe's less-mature dispute and chargeback tooling in the UAE compared to more established regions.
Stripe UAE fits best for startups and international brands that already run Stripe in other markets and want consistency. It also fits Shopify Plus merchants who want a specific Stripe feature (Radar for fraud, Sigma for reporting, Connect for marketplace flows) that Shopify Payments does not offer natively.

Tabby is the UAE-founded BNPL leader for the region. Merchant fees run 2.99 to 3.99 percent plus AED 1 to 2 per transaction. Higher-volume merchants negotiate downward.
The full Tabby comparison sits in our dedicated deep-dive covering fees, approval rates, and demographics. What matters for the payment gateway comparison is where Tabby fits in the stack.
Tabby is a BNPL layer, not a card gateway. Merchants run Tabby alongside their card gateway. Every checkout offers card payment through Shopify Payments, Telr, or another card gateway, and BNPL through Tabby. Customers choose which they prefer.
The Tabby Shopify app integrates in under 30 minutes for a merchant with an active Tabby account. Once installed the Pay in 4 button surfaces on the product detail page, the cart page, and at checkout as a payment method.
Tabby fits best for UAE Shopify Plus merchants with AOV above AED 150. Below that threshold BNPL adds little conversion lift. Above it, the conversion uplift from offering interest-free installments typically ranges 10 to 25 percent on the AOV-eligible segment.

Tamara is the Saudi-founded BNPL leader with strong UAE presence. Fee structure and Shopify integration are similar to Tabby. Merchant fees typically run 2.99 to 3.99 percent plus a per-transaction fee.
The main difference between Tabby and Tamara is the customer demographic overlap. Tabby skews UAE-resident. Tamara skews Saudi-resident with growing UAE share. For merchants selling across both UAE and Saudi Arabia, running both platforms captures the broader GCC demand.
The Tamara Shopify app integrates similarly to Tabby. Setup takes under 30 minutes.
Tamara fits best as the second BNPL layer alongside Tabby for UAE Shopify Plus merchants selling into Saudi Arabia. For UAE-only stores that only want one BNPL provider, Tabby is typically the first pick because of the stronger UAE-resident brand recognition.
Most UAE Shopify Plus stores past AED 500,000 per month in revenue install both. The combined BNPL conversion lift beats either provider alone.
The right answer depends on merchant size, category, and geography. Below is the decision matrix we use with UAE clients.
For UAE Shopify Plus merchants under AED 500,000 per month in revenue selling primarily to UAE residents, the recommended stack is Shopify Payments UAE for cards (if eligible for early access) plus Tabby for BNPL. If Shopify Payments is not yet available, Telr fills the card gateway role at similar cost.
For UAE Shopify Plus merchants between AED 500,000 and AED 5 million per month selling across the GCC, the recommended stack is Shopify Payments UAE or PayTabs for cards, Tabby and Tamara for BNPL, and PayPal for cross-border shoppers who prefer it.
For UAE Shopify Plus merchants above AED 5 million per month or with genuine enterprise complexity, the recommended stack is Checkout.com for cards with Network International as the acquirer, Tabby and Tamara for BNPL, and Amazon Payment Services or Stripe as backup routing for specific use cases.
Category matters too. Fashion and beauty brands benefit more from BNPL prominence at checkout. Electronics and jewellery brands benefit from Amazon Pay button placement. Food and beverage subscription stores benefit from card-vault-friendly gateways like Stripe or Shopify Payments.
The realistic picture for a mid-market UAE Shopify Plus store in 2026 is three or four gateways running together, not a single provider.
Card gateway one. Shopify Payments UAE (if eligible) or Telr as the primary card processor. BNPL layer one. Tabby for UAE-resident shoppers. BNPL layer two. Tamara for KSA-resident and broader GCC shoppers. Cross-border support. PayPal for international shoppers who prefer it.
Total setup cost for the four-gateway stack. Around 60 to 90 minutes of merchant time plus the integration testing. Monthly cost is zero in subscription fees for most of these apps. All revenue flows through as transaction fees against processing.
Some merchants add a fifth layer for specific use cases. Apple Pay and Google Pay run automatically through Shopify Payments or Checkout.com. Amazon Pay adds a checkout option for the Amazon-familiar consumer segment. Local wallet options like Careem Pay or Ziina add cash-alternative flows for certain customer profiles.
For the broader UAE merchant technology stack including shipping, VAT, and marketing, the Shopify Payments UAE early access post and the Shopify Suntech ERP integration for UAE jewellery stores cover the adjacent categories worth planning for at the same time.

Five mistakes repeat across UAE Shopify Plus stores that install multiple gateways. All five are fixable.
The first mistake is picking a single gateway and refusing to add BNPL. Merchants who run Shopify Payments or Telr alone and skip Tabby and Tamara leave 10 to 20 percent of AOV-eligible checkout conversion on the table. Even if BNPL feels like an unnecessary complexity, the conversion math is clear.
The second mistake is missing the Arabic language checkout localization. Most gateway hosted checkout pages support Arabic natively but require explicit merchant activation. Stores that leave English-only checkout for Arabic-speaking traffic underperform on that segment.
The third mistake is not negotiating rates after volume builds. Every UAE gateway will renegotiate rates for merchants doing above AED 1 million per month in card volume. Merchants who stay on published rates for 24-plus months typically leave 30 to 50 basis points on the table.
The fourth mistake is running redundant card gateways in parallel. Some merchants install Shopify Payments plus Stripe plus Telr all as card processors, thinking redundancy adds resilience. It usually adds complexity without meaningful upside. Pick one primary card gateway and configure others as fallback if needed.
The fifth mistake is missing multi-currency configuration. UAE Shopify Plus merchants selling into Saudi Arabia, Kuwait, or globally need to enable SAR, KWD, or USD as native processing currencies where the gateway supports it. Manual currency conversion adds friction and cost that native multi-currency processing removes.
For UAE Shopify Plus merchants scoping a payment gateway audit or new integration, our Shopify Plus development team runs these engagements as part of broader UAE commerce projects.
For most eligible merchants, yes. Shopify Payments UAE offers competitive rates, native Shop Pay checkout, and no third-party app to install. The exceptions are enterprise merchants who can negotiate below Shopify's rates through Checkout.com or Network International direct, and merchants who need specific features like Stripe's Radar fraud engine or Amazon Pay wallet.
Yes. Shop Pay Installments (the BNPL layer of Shopify Payments) is not available in the UAE in 2026. UAE merchants still need Tabby or Tamara or both for BNPL functionality. This differs from the US where Shop Pay Installments covers the BNPL layer directly.
Telr is a payment gateway that can route to multiple acquirers including Network International. Network International is a direct card acquirer that partners with gateway providers or offers direct integration for enterprise merchants. Most SMB and mid-market merchants use Telr (which handles both roles as bundled service). Enterprise merchants often work with Network International directly plus a gateway partner for cost optimization.
PayTabs, Tap Payments, Amazon Payment Services, and Checkout.com all support mada natively. Telr also supports mada through the standard integration. Shopify Payments UAE support for mada is expanding in 2026. Verify the latest with each provider before committing if mada is critical to your Saudi shopper conversion.
For Shopify Payments UAE, activation is near-instant once eligibility is confirmed. For Telr, PayTabs, Tap Payments, and Amazon Payment Services, setup takes one to two weeks including KYC document verification. For Network International and Checkout.com enterprise contracts, setup typically takes four to eight weeks including negotiation and legal review. For Tabby and Tamara, setup takes one week including merchant verification.
Yes. Most UAE gateways charge higher rates for cross-border transactions (typically 3.5 to 4.5 percent) versus domestic UAE cards (typically 2.4 to 2.9 percent). The differential matters more for merchants with meaningful international shopper share.
The recommended stack for UAE luxury jewellery is Shopify Payments UAE or Checkout.com for cards (high-AOV categories benefit from the fraud protection depth), Tabby for BNPL with the longer-term financing plan for high AOV, and Amazon Pay skipped because it does not fit the luxury positioning. Our Shopify Suntech ERP integration for UAE jewellery post covers the broader stack for the category.
Yes for licensed payment providers. Tabby and Tamara hold UAE Central Bank BNPL licenses obtained under the 2023 regulatory framework. Card acquirers like Network International hold direct UAE Central Bank licensing. Gateway providers like Telr, PayTabs, Tap Payments, and Amazon Payment Services operate under partnerships with licensed acquirers plus their own regional licenses. All ten gateways in this comparison operate legally under UAE Central Bank oversight.
The UAE payment gateway landscape is more competitive in 2026 than it has ever been. Shopify Payments UAE, Stripe, and Checkout.com have expanded the choice set. Tabby and Tamara have matured the BNPL layer. Telr, PayTabs, Tap Payments, and Amazon Payment Services continue to hold significant merchant share.
The right gateway stack for a UAE Shopify Plus merchant depends on size, category, and geography. Most mid-market UAE stores in 2026 run three or four gateways together. One primary card gateway. Tabby and Tamara for BNPL. PayPal for cross-border. That combination captures the majority of the addressable payment volume in the market.
If you are a UAE-based Shopify Plus merchant scoping a payment gateway setup or auditing your current configuration, the Huptech Web Shopify Plus development team runs UAE payment stack reviews as part of broader engagements. We can typically identify the two to three highest-value optimization points in a half-day audit.